FAQ´s

FAQ´s

How much does my shipping will cost?

We will deliver your Artwork to the address you gave us at NO EXTRA CHARGE in Mexico. For the rest of the World there is a SMALL FLAT FEE for the delivery.

For the SMALL, MEDIUM & LARGE EDITIONS, there is a flat fee of $ 40 usd outside Mexico

For the GOLD, PLATINUM & COLLECTOR EDITIONS, there is a flat fee of $ 100 usd outside Mexico.

What are the advantages and disadvantages between Paper Prints and Canvas Prints?

Printing on paper advantages - We're most familiar with printing on paper so we know what to expect. The smooth surface depicts sharper details which is important when reproducing smaller prints.

Printing on paper disadvantages - Paper prints can have a glare or reflection caused by sunlight. They're not ideal when reproducing artwork since paper lacks the texture found in canvas. Finally, framing a paper print can become costly when considering large print sizes.

Printing on canvas advantages - We're conditioned to seeing art completed on canvas. Because of this, printing on canvas is the preferred choice when going for a “painted” effect. Canvas prints enhance many decor styles with the contemporary gallery-wrapped edges. For large prints, canvas is the most affordable option that also outlasts paper because of the durable plain weaving.

Printing on canvas disadvantages - The texture of canvas is ideal for art, but can distract from photos. That's why careful photo selection is important. It's also good to use a system that alerts you of poor photo quality, which is a feature included when customizing one of our prints. Unlike paper prints that you can swap out of a frame, canvas prints are permanent.

How long until I receive my Artwork?

We will ship your Artwork within 3 days. Depending on where you are in the world for how long it takes to get to you.

It usually takes from 8 to 12 days after it ships if you live outside Mexico.

Can you make my print in my country?

We have worked with Photography Labs in other countries so it can be easier for you to get your Artwork. If you want your Fine Art Print to be made in your country, we can do that. You can send us an email or phone call to give you an exact quote.

What payment methods do you have?

We accept all major Credit Cards, PayPal, wire transfer and cash payments or direct deposits.

Can you frame my Artwork so it can arrive READY TO HANG?

Yes, we can. If you wish to have your Artwork Framed and ready to hang, we can certainly help you with that. Just contact one of our Framing Experts so they can guide you with all the options we have. CONTACT A FRAMING EXPERT by email.

Where can I see the Framing Options?

There is a link at the end of the Page that says ART FRAMING . There you can see our frames and materials.

Customer Service

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